Privacy Policy

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Fix It Right Garage Doors ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us for services.

1. Information We Collect

We may collect the following types of personal information:

• Name, phone number, and email address (submitted via contact or quote forms)
• Your city or service address (to determine service availability)
• Details about the service you are requesting
• Technical data such as IP address, browser type, and pages visited (collected automatically via server logs)

2. How We Use Your Information

We use the information you provide to:

• Respond to your service inquiries and provide quotes
• Schedule and complete garage door repair or installation appointments
• Follow up after service to ensure your satisfaction
• Improve our website and services

We do not sell, rent, or trade your personal information to third parties.

3. Google Reviews Widget

Our website uses Trustindex to display Google Reviews. Trustindex may collect anonymized usage data in accordance with their own privacy policy. No personally identifiable information is shared with Trustindex through your visit.

4. Google Ads & Analytics

We may use Google Ads and Google Analytics to understand how visitors interact with our website and to display relevant advertising. These services use cookies to collect anonymized data. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

5. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies beyond what is required by third-party services listed above. You can disable cookies in your browser settings, though some parts of the website may not function correctly as a result.

6. Data Retention

We retain your contact information only as long as necessary to complete your service request and for a reasonable period afterward for warranty and follow-up purposes. You may request deletion of your data at any time by contacting us.

7. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Withdraw consent for us to use your information
• Request deletion of your personal data

To exercise any of these rights, please contact us at info@fixitrightgaragedoors.ca.

8. Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to external sites (such as Google Reviews). We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Phone: (289) 301-7844
• Email: info@fixitrightgaragedoors.ca